Return and Exchange Period:

• Customers can return or exchange products within 30 days of purchase. For items with quality issues or that do not match the description, we will assist you with the return process.

Product Condition:

• Products must be in their original condition, unused, and with all original packaging, accessories, and the receipt. We do not accept returns or exchanges for used products or items without a receipt.

Return and Exchange Process:

• To initiate a return or exchange, please contact us via phone or email to notify us of your request. Once confirmed, you can bring the product to our store or send it back via mail. Shipping costs will be the responsibility of the customer unless the item is defective.

Exchanging Products:

• If you wish to exchange for a different product, please let us know, and we will assist you in finding a suitable replacement. If the new product is of a higher price, the customer will need to pay the difference.

Refunds:

• We will issue refunds for products that are defective or not as described. Refunds will be processed using the original payment method used by the customer. The processing time for refunds may take 5-7 business days.

Non-Returnable Items:

• Sale items, clearance products, or custom-ordered items are not eligible for returns unless there is a manufacturing defect.

Customer Service:

• If you have any questions about our return and exchange policy or the process, please contact our customer service team. We are always ready to assist and help you resolve any issues.